What happened
In August 2026, a month when CNFans and ACBuy closed for good, posts began appearing on TikTok and Trustpilot claiming that Mulebuy's warehouse had been raided. Some buyers reported delays and worried about stored items. We looked for independent confirmation, such as an official statement, credible reporting or a clear closure notice, and didn't find any. Mulebuy hasn't been declared closed. That leaves buyers in an uncomfortable middle ground: real reports of worry, no confirmed facts.
Raid reports exist; confirmation doesn't. Treat Mulebuy with caution, not panic.
What to do if you use Mulebuy
- Don't add money to a Mulebuy balance until the situation is clear.
- Ship stored items you already own, choosing a tracked line.
- Screenshot your account: orders, balance and parcel status.
- Pay per order by card or PayPal if you keep using it, so disputes remain possible.
- Watch official channels and ignore anyone offering paid help or recovery.
Protect what's already there, and don't put any more money at risk.
Mulebuy and Usfans compared
| Mulebuy | Usfans | |
|---|---|---|
| Status | Problems reported, unconfirmed | Operating |
| Free storage | Check current terms | 90 days |
| Free photos | Check current terms | 3–5 per item |
| Interface | English | English and Spanish |
| Review signal | Recent worried posts | Score suppressed after a fake-review sanction; detailed reviews mostly positive on photos |
Usfans is operating normally; its own record needs reading carefully too.
If you decide to move
Usfans is a sensible option for buyers in Spain, France and the US. Its terms are stated on its own site, it offers a Spanish interface and Spain-focused lines, and reviewers praise its photos and packing. Its fee is described differently by different sources, so build a cart and read the order screen. Other options with published fee terms include Oopbuy and Superbuy, and Kakobuy offers public QC photos for researching sellers.
Pick the new agent by country and priorities, and test it with a small order.
Moving a Mulebuy spreadsheet
- Copy a link from the Mulebuy sheet.
- Use the link helper to get the original Taobao, Weidian or 1688 link.
- Paste it into usfans.com and confirm the item and size.
Recheck each item's price and size chart once it opens in Usfans.
Your finds aren't tied to Mulebuy; their item numbers work anywhere.
Reading raid rumours in general
Agent raid stories spread fast because they've happened before: Pandabuy was raided in 2024. But rumours also spread about agents that turned out fine, such as a June 2026 claim that Litbuy was shutting down, which proved false. Useful signs of a real problem include an official statement, a site that stops working for days, and many independent buyers reporting the same thing with dates. A handful of similar posts in one week isn't enough on its own.
Look for official statements and broad, dated reports before deciding.
If your parcel is stuck at Mulebuy
Some buyers worried by the reports have parcels in transit or items waiting in storage. Open a ticket with Mulebuy support and keep the reply. Note the date you requested shipping and the line chosen, and screenshot tracking pages regularly. If tracking stops for a long period or support stops answering, contact your card or PayPal provider about the payment, giving them your records. Don't pay anyone who contacts you privately offering to release a parcel; that's a common scam pattern around agent troubles.
Keep records, use official support, and refuse private "release" fees.
Spreadsheets that still point to Mulebuy
Many spreadsheets were built with Mulebuy links, and creators may not update them quickly. Those links still contain the marketplace item number, so they work as a list of finds even if you decide not to order through Mulebuy. Converting them now, while Mulebuy's status is uncertain, means you won't lose access to your finds whatever happens next.
Convert Mulebuy links now so your finds stay usable either way.
Spanish and French buyers
Many Mulebuy users are in Spain and France, Usfans' two biggest markets. If you're considering Usfans, Spanish readers can start with cómo comprar en Usfans and French readers with Usfans, c'est quoi ?, which explain the ordering process, costs and the checks to make on a first order.
Read the basics in your own language before moving.
Comparing the cost of switching
Switching agents costs little if you plan it: your finds move through their item numbers, and only items already in Mulebuy's warehouse need shipping from there. Compare the same parcel at Usfans and one other agent, with taxes, before moving your whole list. In the EU, VAT and the €3 duty per item category apply the same way at every agent.
Switching is cheap once your finds are converted; compare one parcel first.
Lessons for any agent
2026 has been a year of closures and scares. Whichever agent you use, Usfans included: keep balances small, ship regularly instead of storing for months, pay per order with a method that allows disputes, and keep your own record of item numbers so you can move quickly. Our agent index shows the latest status and check date for every agent.
Small balances and your own item list make any future agent change painless.
FAQ
Was Mulebuy raided?
Reports of a raid spread on TikTok and Trustpilot in August 2026, but we couldn't find independent confirmation, and the agent hasn't been declared closed.
Is it safe to use Mulebuy now?
Caution is sensible. Avoid topping up balances, ship stored items, pay per order by card or PayPal, and keep records until the situation is clear.
Should I move from Mulebuy to Usfans?
If you're in Spain, France or the US, Usfans is a reasonable option. Compare fees and lines on a real cart first.
Can I use a Mulebuy spreadsheet with Usfans?
Yes. The link helper extracts the marketplace item link from Mulebuy links for use in Usfans.
How will I know if Mulebuy's status changes?
We update the status and date on this page and the agent index when there's verifiable news.