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Hubbuy, Brazil's favourite agent, compared with Usfans, including the complaint we couldn't verify

Last updated . Hubbuy: operating (September 2026 data); one unverified complaint.

Quick answer: Hubbuy is the agent most associated with Brazilian buyers, with reviewers calling it the best agent for Brazil. One reviewer also claimed an investigation in Brazil in March 2026, which we couldn't verify. Usfans focuses on Spain, France and the US, with 90 days of free storage, 3 to 5 free photos and a Spanish interface. Brazilian buyers will likely find Hubbuy's Brazil experience more useful; buyers elsewhere should compare both on a real parcel.

Picks to compare at both agents

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An agent built around one country

Most agents try to serve everyone. Hubbuy has become closely associated with one market: Brazil. Brazilian buyers face some of the most complex import rules anywhere, and an agent that understands them, including how parcels are declared and how taxes are paid, is genuinely valuable there. Reviewers describe Hubbuy as the best agent for Brazil. Usfans has a similar kind of focus, but on different countries: Spain, France and the US, with a Spanish interface and lines aimed at those markets.

This page compares the two, notes an unverified complaint about Hubbuy, and explains why your country is the main factor in choosing.

The sections below cover the comparison table, the unverified claim, Brazil's current tax rules and how to move links into Usfans.

Hubbuy is built around Brazil; Usfans around Spain, France and the US.

Side by side

HubbuyUsfans
StatusOperating; unverified complaintOperating
Core marketBrazilSpain, France, US
Free storageCheck current terms90 days
Free photosCheck current terms3–5 per item
InterfaceCheck current languagesEnglish and Spanish

Choose by country first; the rest follows.

The complaint we couldn't verify

One reviewer claimed that Hubbuy was investigated in Brazil in March 2026. We looked for confirmation, such as an official statement, credible news coverage or a pattern of independent reports with dates, and didn't find it. Hubbuy was listed as operating in our September 2026 agent data. We mention the claim because buyers ask about it, not because we can stand behind it. Until there's clear evidence either way, the sensible approach is the one that applies to any agent: keep balances small, ship regularly and pay per order.

An unverified claim is a reason for normal caution, not alarm.

Brazil's 2026 import rules

For Brazilian buyers, taxes matter as much as the agent. Since a provisional measure effective 13 May 2026, purchases up to US$50 through platforms in the Remessa Conforme programme pay 0% federal import tax, though state ICMS still applies, commonly around 17 to 20%. Purchases between US$50 and US$3,000 were taxed at 60% minus US$20, and in September 2026 Congress approved cutting that to 30%. Agents aren't always registered platforms, so their parcels may be taxed differently. Ask any agent how its Brazil lines declare and pay tax. Our country guides focus on Usfans' markets; Brazilian buyers should check Receita Federal's current rules.

In Brazil, ask how the agent's line handles tax before choosing.

Why Usfans isn't aimed at Brazil

Usfans' searches come mainly from Spain, France and the US, and its line list reflects that. It ships to more than 200 countries and regions, so Brazil is reachable, but you won't find the same Brazil-specific experience that Hubbuy has built. For Brazilian buyers, that experience is probably worth more than Usfans' Spanish interface.

Usfans can ship to Brazil, but its expertise lies elsewhere.

Where Usfans fits better

In Spain, Usfans' translated interface and fast line to Spain make it an easy choice. In the US, its lines with duties included help since small parcels have paid duty since the 2025 change. In France and the rest of the EU, its duties-paid DHL lines are listed at about five to ten days. Reviewers praise its photos, packing and support.

Outside Brazil, Usfans' market focus becomes the advantage.

Moving a Hubbuy sheet to Usfans

  1. Copy a link from the Hubbuy spreadsheet.
  2. Extract the marketplace link with the link helper.
  3. Paste it into usfans.com and recheck price and sizes.

Hubbuy finds convert to Usfans in one quick step.

Comparing a real parcel

Compare the same parcel at both agents with taxes included for your country. In the EU, VAT applies from the first euro and a €3 duty for each item category applies to IOSS parcels up to €150. Use each agent's line prices and our shipping estimator to line up totals.

Totals with your country's taxes decide the price question.

Trust and reviews

Hubbuy's Brazilian reviews are mostly enthusiastic, with the one unverified complaint noted above. Usfans' Trustpilot score was suppressed after a fake-review sanction, so read its detailed recent reviews instead; they praise photos and packing and criticise uneven delivery times. At either agent, start small.

Read detailed reviews and test with a small order.

Spanish buyers

Hubbuy is sometimes recommended to Spanish speakers because of its Latin American audience, but Usfans is the agent with a full Spanish interface and a line aimed at Spain. Spanish readers can start at Usfans en español.

For Spain, Usfans is the Spanish-language specialist.

Coupons

Coupons at both agents mainly reduce shipping. Compare coupons in your account against a real parcel and check minimum spends and expiry dates before relying on one.

Judge coupons on the final delivered total.

Which to choose

Choose Hubbuy if you're in Brazil and value an agent experienced with Brazilian shipping and taxes. Choose Usfans if you're in Spain, France or the US, or prefer a Spanish interface. Start with a small order either way; for Usfans' record, see is Usfans legit.

Brazil points to Hubbuy, while Spain, France and the US point to Usfans.

FAQ

Why is Hubbuy popular in Brazil?

Reviewers describe it as the best agent for Brazil, suggesting experience with Brazilian shipping and customs.

Was Hubbuy investigated in Brazil?

One reviewer claimed an investigation in March 2026. We couldn't verify it, and Hubbuy was listed as operating in our September data.

Is Hubbuy better than Usfans?

For Brazil, Hubbuy's focus is likely more useful. For Spain, France and the US, Usfans' lines and Spanish interface fit better.

What changed in Brazil's import tax in 2026?

Purchases up to US$50 through registered platforms pay 0% federal tax since May 2026, plus state ICMS; Congress approved cutting the rate above US$50 from 60% to 30% in September 2026.

Can I move a Hubbuy spreadsheet to Usfans?

Yes. The link helper extracts the marketplace link for Usfans.